Support Center
We're here to help you get the most out of Africa Business Directory.
General Inquiries
Have a question about our directory or services? We're here to help.
info@africabusiness.directoryFrequently Asked Questions
How does listing on this directory help my SEO?
Our directory is optimized for high search engine performance. Businesses listed with us often see a 50-100% increase in organic traffic because our platform's high domain authority passes value to your profile. Subscribing to our annual plan maximizes this benefit, turning your listing into a powerful tool for massive reach and new customer acquisition.
How do I verify my business?
You can get verified by subscribing to our annual plan or by submitting your business registration documents for manual review by our admin team. Verification adds a badge to your profile and boosts your visibility.
Is it free to list my business?
Yes, we offer a free basic listing that allows you to be discovered. For enhanced features, verification badges, and priority placement, check out our premium plans.
How can I update my business information?
Once you claim your business or create a listing, you can log in to your business dashboard to edit your details, upload photos, and manage your profile at any time.
What benefits come with a Verified Business badge?
Verified businesses appear higher in search results, gain significantly more trust from potential partners and customers, and have access to advanced analytics and priority support.
How do I report a fake or unfair review?
We take integrity seriously. If you are the business owner, you can report a review directly from your dashboard or the review section on your profile. Our moderation team will investigate and remove it if it violates our community guidelines.
Can I list a business that operates online only?
Absolutely! We support digital-first businesses. When listing your business, simply specify your service areas or primary country of operation if you don't have a physical storefront.
How long does the verification process take?
Manual document verification typically takes 2-3 business days. Verification via Premium Plan subscription is instant upon payment confirmation.
I forgot my password. How can I reset it?
Click on the "Login" button in the top menu and select "Forgot Password." Enter your registered email address, and we will send you a secure link to reset your password.
How do I delete my account or business listing?
To remove your listing or account, please contact our support team at info@africabusiness.directory with your request, and we will assist you promptly.